Whenever the crises come from disaster deployment, blue-sky events, or through team interactions, de-escalation strategies are another “tool” CERT personnel should have. Using her experience in alternative education, community service, […]
Participants will learn effective communication skills (loosely based on the FEMA IS- 242 Effective Communications Class) and some highly interesting and engaging team building games and exercises. These activities can […]
Keeping CERT training fun and engaging requires a blend of creativity, enthusiasm, and strategic planning. This session will discuss utilizing interactive activities, multimedia resources, real-world examples, varied teaching methods, and […]